PROGRESSIVE AMERICAN INSURANCE COMPANY, APPELLANT,
v.
GEORGE L. KURTZ, APPELLEE

Fla. 5th DCA | 1987-12-24
No. 87-714
UPCHURCH, C.J., and ORFINGER, J., concur.
518 So. 2d 1339 Florida District Court of Appeal, Fifth District (1987) Positive Treatment
Cited by 6 cases

AI-generated. These summaries, headnotes, and key points are machine-generated and may contain errors or omissions. Always verify against the full opinion text below. Not legal advice.

Synopsis

The appellate court reversed the trial court's finding against the insurer, holding that evidence of a routine mailing practice is sufficient to create a presumption of receipt, and that the trial court erred in requiring additional proof of mailing for the specific instance.


Holding

Evidence of a routine mailing practice is sufficient to create a presumption of receipt, and the trial court erred in holding that additional proof of mailing for the specific instance was required.


Headnotes

[1] Proof of a routine practice of mailing a communication is sufficient to create a presumption of receipt by the addressee, without additional proof that the practice was f…

[2] Evidence of a routine practice of an organization is admissible to prove that the organization's conduct on a particular occasion was in conformity with that practice.

Previewing 2 of 5 headnotes on this case. FLexlaw’s editorially structured points of law — every proposition, pinpointed — are reserved for members.

Join FLexlaw to unlock all legal intelligence

Facts & Procedural History

An insured claimed higher uninsured motorist (UM) coverage because the insurer allegedly failed to provide notice of UM coverage options with a renewa…

The full statement of facts, procedural history, and disposition for this case are member content.

Join FLexlaw to unlock all legal intelligence

© FLexlaw, Inc. — AI-generated enrichments are proprietary. All rights reserved.


Opinion of the Court
COWART, Judge.

COWART, Judge.

This case involves two questions: (1) Whether evidence of a routine practice of mailing a communication is sufficient to create a presumption that the addressee received the communication without additional proof that such practice was actually followed in the particular instance; and (2) Whether the evidence presented in this case was sufficient to rebut such a presumption.

Appellant, as insurer, issued to appellee, as insured, an automobile liability policy with $100,000/$300,000 coverage and uninsured motorist (UM) coverage of $10,-000/$20,000. After suffering serious injuries from an accident with an uninsured motorist, the insured claimed to have UM coverage of $100,000/$300,000 because the insurer, in its renewal notice of premium due, failed to notify the insured of his UM coverage options and failed to provide the insured the means to request such coverage as required by section 627.727(1), Florida Statutes (1983).

The ultimate issue in the case is whether, as the insurer contended, the insured was notified as required by statute by mailing “Form 1258” to the insured with a renewal notice dated October 27,1982. The trial judge in a non-jury trial found against the insurer, who appeals. Although the decisive issue appears to be one of fact rather than one of law, under the particular facts of this case we reverse the trial court’s finding and judgment.

The insurer established that it was the insurer’s general and routine practice and procedure to insert a copy of its Form 1258 into each envelope containing a premium renewal notice mailed to each insured. However, the insurer presented no evidence that this practice was followed in the particular instance at issue. Expressly relying upon Bernstein v. Liberty Mutual, 294 So. 2d 63 (Fla. 3d DCA 1974), the trial judge held the insurer could not prove its insured received the required UM coverage option notice by a mere showing of routine and general custom and practice; instead, the insurer must also present evidence that this practice was followed in this particular instance.

Bernstein relied on Jarrard v. Associates Discount Corp., 99 So. 2d 272 (Fla. 1957).

However, Brown v. Giffen Industries, Inc., 281 So. 2d 897 (Fla.1973) held that mail properly addressed, stamped, and mailed is presumed to have been received by the addressee, and proof of general office practice can satisfy the requirement of due mailing. Although Brown does not directly overrule Jarrará, this court1 and another district court of appeal2 have recognized that Brown appears to have abrogated the Jarrará requirement of separate evidence that customary practice was followed in a specific case. See also section 90.406, Florida Statutes, which provides that evidence of a routine practice of an organization, with corroboration or not, is admissible to prove that the conduct of the organization on a particular occasion was in conformity with the routine practice.

Accordingly, the trial court’s reliance on Bernstein and the Jarrará corroborating evidence requirement was misplaced and erroneous.

We find that the insurer in this case established a presumption that the insured received notice of his UM coverage options on Form 1258. In this particular case, the presumption is especially strong because it is undisputed that the insured received the insurer’s renewal notices dated October 22, 1982 and October 27, 1982; these notices were mailed in the regular course of business practice together with Form 1258. See Allstate Insurance Co. v. Eckert, 472 So. 2d 807 (Fla. 4th DCA 1985).

The next question is whether the insured presented sufficient evidence that he did not receive Form 1258 so as to create a question of fact for the trial court. The insured relies upon his testimony that he received no other documents when he received a copy of the insurance company’s renewal notice dated October 22, 1982.

However, the insured’s testimony does not negate the presumption as to the insured’s receipt of the revised renewal notice dated October 27, 1982 and the Form 1258 that was presumptively included in the same envelope. After the insured testified on direct examination that he received no other document with the renewal notice dated October 22, his counsel showed him a third renewal notice dated October 27, 198¿?. The insured likewise denied he had received the Form 1258 with that renewal notice.

However, the insured never testified concerning the revised renewal notice dated October 27, 1982. That was the key and relevant communication; for whatever reason, the insured never testified that no other documents had been received with the revised renewal notice dated October 27, 1982. In fact, the evidence shows that the insured returned the tear-off portion of the revised renewal notice dated October 27, 1982.

Therefore, he failed to rebut the presumption of receipt of Form 1258.3

We also find that this insurer’s Form 1258 complies with section 627.727(1), Florida Statutes, notwithstanding that the notice of UM coverage options was not on the same piece of paper as the notice of premium (renewal notice). See Marchesano v. Nationwide Property and Casualty Insurance Co., 506 So. 2d 410 (Fla.1987). Further, as was the case in State Farm Mutual Automobile Insurance Co. v. Hamilton, 501 So. 2d 104 (Fla. 3d DCA), rev. denied, 508 So. 2d 14 (Fla.1987), the UM coverage option notice (Form 1258) sufficiently provided for a means to allow the insured to select such coverage.

In summary, this case is very much like the case of Allstate Insurance Company v. Eckert, 472 So. 2d 807 (Fla. 4th DCA 1985). Here, as in that case, we reverse the judgment and remand with directions to enter judgment for the insurer holding the insured’s rejection of additional UM coverage to have been effective.

REVERSED and REMANDED.

UPCHURCH, C.J., and ORFINGER, J., concur. . National Mutual Insurance Co. v. Jones, 414 So. 2d 1169, 1171 n. 2 (Fla. 5th DCA 1982).

. Lumbermens Mutual Casualty Co. v. Alvarez, 443 So. 2d 279 (Fla. 3d DCA 1983).

. Additionally, we hold that the communication from the insurer’s claim representative to the insured’s attorney which incidentally stated that the insurer was not required to, and did not offer, increased limits as an option on renewals in 1982 and 1983, is insufficient to rebut the presumption of receipt. The claim representative had never seen Form 1258, and did not know anything about the insurance company’s routine and general practice and procedure relating to mailing that form along with all renewal notices.


Cases With Similar Vibessemantic neighbors from the corpus


Citator

Cited By

  • Shands Teaching Hosp. & Clinics, Inc. v. Dunn, 977 So. 2d 594 (Fla. 1st DCA 2007)
    …rles W. Ehrhardt, Florida Evidence § 406.1 (2007 ed.). However, it is clear from the text of section 90.406 and the applicable cases that evidence of a routine practice is now admissible without such a showing. See Progressive Am. Ins. Co. v. Kurtz, 518 So. 2d 1339 (Fla. 5th DCA 1987). This rule places evidentiary value on the practice itself. The present case illustrates the reason for the rule. Nurse Lim could not remember Dylan in particular, and she could not say from her memory alone that she gave him ga…
  • 16205 Captiva Drive, LLC. v. Levinson, 418 So. 3d 751 (Fla. 6th DCA 2025)
  • …PER CURIAM. Affirmed. Progressive American Ins. Co. v. Kurtz, 518 So. 2d 1339 (Fla. 5th DCA 1987), review denied, 528 So. 2d 1182 (Fla. 1988) and cited cases.…

Previewing 3 of 4 citing cases — full citator treatment, depth of discussion, and citing context are member features.

Join FLexlaw to unlock all legal intelligence

Authorities Cited

Full citator, related cases, and AI research tools

Open in FLexlaw