MARIA O. MENENDEZ, APPELLANT,
v.
RIVER ORCHIDS INVESTMENT CORPORATION AND FLORIDA UNEMPLOYMENT APPEALS COMMISSION, APPELLEES
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The court held that the claimant's isolated incident of failing to properly notify her employer of her absence, despite a spotless nine-year employment record, did not constitute misconduct connected with work sufficient to disqualify her from unemployment benefits.
[1] An isolated incident of failing to properly notify an employer of an absence, on an otherwise spotless employment record, does not rise to the level of misconduct disqual…
[2] An employee's conduct does not amount to a willful or wanton disregard for an employer's standards of behavior when the absence is an isolated incident and the employer w…
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Join FLexlaw to unlock all legal intelligenceThe claimant, Maria O. Menendez, was discharged for failing to properly notify her employer of her absence from work, which was to care for her newbor…
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GODERICH, Judge.
The claimant, Maria 0. Menendez, appeals from a final order of the Unemployment Appeals Commission [UAC] affirming the appeals referee’s denial of unemployment benefits. We reverse.
The appeals referee below made the following findings of fact: The claimant was employed as a room attendant by the Sheraton River House Hotel since September 1985. The hotel had rules of attendance for its employees. If an employee was going to be absent from work, the hotel required her to notify the hotel of her absence prior to the beginning of her assigned hours of work so that the absence did not disrupt the work schedule.
Months before the incident occurred that led to the claimant’s discharge, the claimant spoke with her supervisor, the hotel’s executive housekeeper, and told her that her daughter was pregnant. The claimant asked for three weeks of vacation so that when her daughter gave birth, she could assist her with her six-year-old son and the newborn. The executive housekeeper agreed to accommodate the claimant’s vacation request. On May 1, 1994, the claimant called the hotel and spoke with the executive housekeeper’s assistant. The claimant told the assistant that her daughter had given birth and that she would be absent from work so that she could care for her daughter and her grandchildren. The assistant told her to contact the executive housekeeper directly. The claimant was absent from work for three days: May 2nd, May 4th, and May 5th. Although the claimant was scheduled to start work at 8:00 A.M., on May 5th, she did not call the executive housekeeper until noon that day. When the claimant called, she told the executive housekeeper that she had forgotten to call her regarding her absences. On May 6th, as a result of the claimant’s failure to properly notify the hotel of her absences, she was discharged.
On the basis of these factual findings, the appeals referee concluded that the claimant should be disqualified from receiving unemployment benefits because she was properly discharged from employment for misconduct connected with work. § 443.101(1)(a)(2), Fla. Stat. (1993). The claimant timely appealed the referee’s decision to the UAC. Subsequently, the UAC entered an order affirming the appeals referee’s decision. This appeal follows.
The claimant contends that her acts did not constitute misconduct in connection with work within the meaning of the unemployment compensation statute1 and that the UAC’s adoption of the appeals referee’s denial of unemployment benefits was clearly erroneous. We agree.
A review of the record shows that the claimant’s absence, without notice to the employer, was an isolated incident on an otherwise spotless employment record of nine years. Lamb v. Unemployment Appeals Comm’n, 424 So. 2d 197 (Fla. 5th DCA 1983). Additionally, the employer knew that the claimant was going to take three weeks of vacation for the birth of her grandchild, and the only question was when it would commence. Gadsden v. Florida Unemployment Appeals Comm’n, 616 So. 2d 1196, 1197 (Fla. 2d DCA 1993). Admittedly, the claimant probably should not have relied on the supervisor’s assistant to relay the message, regarding her absence, to the supervisor. Gadsden, 616 So. 2d at 1197. However, we find, as a matter of law, that the claimant’s conduct does not amount to a willful or wanton disregard for her employer’s standards of behavior and that this isolated absence does not rise to the level of misconduct necessary for a denial of benefits. Lamb, 424 So. 2d at 197-98.
The order of the UAC affirming the appeals referee’s denial of unemployment benefits is reversed, and the case is remanded with directions for the UAC to award the claimant full benefits.
. The Florida Unemployment Compensation Statute defines "misconduct” as follows:
MISCONDU CT. — •' 'Misconduct' ’ includes, but is not limited to, the following, which shall not be construed in pari materia with each other:
(a) Conduct evincing such willful or wanton disregard of an employer’s interests as is found in deliberate violation or disregard of standards of behavior which the employer had the right to expect of his employee; or (b) Carelessness or negligence of such a degree or recurrence as to manifest culpability, wrongful intent, or evil design or to show an intentional and substantial disregard of the employer’s interests or of the employee's duties and obligations to his employer. § 443.036(26), Fla.Stat. (1993).
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Gyuri Garcia v. Fla. Unemployment Appeals Comm'n, 872 So. 2d 966 (Fla. 3d DCA 2004)…or of the employee’s duties and obligations to his employer. § 443.036(29), Fla. Stat. (2003). In interpreting this statute in a similar circumstance, we have reversed a referee and found for the claimant. See Menendez v. River Orchids Inv. Corp., 653 So. 2d 470 (Fla. 3d DCA 1995) (where employee was absent from work to care for her daughter without proper notification to an executive, but had spoken with the executive assistant, referee erred by finding claimant misconduct). We find that there was no misc…
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Rosas v. Remington Hospitality, Inc., 899 So. 2d 390 (Fla. 3d DCA 2005)…t out in the unemployment compensation statute. Anderson v. Unemployment Appeals Comm’n, 822 So. 2d 563 (Fla. [*392] 5th DCA 2002); Pascarelli v. Unemployment Appeals Comm’n, 664 So. 2d 1089 (Fla. 5th DCA 1995); Menendez v. River Orchids Inv. Corp., 653 So. 2d 470 (Fla. 3d DCA 1995). Accordingly, we reverse the Unemployment Appeals Commission’s order denying unemployment benefits to the claimant. Reversed. . "Misconduct” is defined in section 443.036(29), Florida Statutes (2003): (29) "Misconduct” include…
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Margia R. Forte v. Florida Unemployment Appeals, 899 So. 2d 1159 (Fla. 3d DCA 2005)…eria set out in the unemployment compensation statute. Anderson v. Unemployment Appeals Comm’n, 822 So. 2d 563 (Fla. 5th DCA 2002); Pascarelli v. Unemployment Appeals Comm’n, 664 So. 2d 1089 (Fla. 5th DCA 1995); Menendez v. River Orchids Inv. Corp., 653 So. 2d 470 (Fla. 3d DCA 1995). We, therefore, reverse the UAC’s order disqualifying Ms. Forte from receiving unemployment benefits. Reversed. . The cases cited by the UAC to support its argument that Ms. Forte's termination was based on misconduct under the…
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- Lamb v. Unemployment Appeals Comm'n & Dump-All, Inc., 424 So. 2d 197 (Fla. 5th DCA 1983)
- Gadsden v. Fla. Unemployment Appeals Comm'n, 616 So. 2d 1196 (Fla. 2d DCA 1993)