JORGE JORGE, APPELLANT,
v.
FLORIDA UNEMPLOYMENT APPEALS COMMISSION, ET AL., APPELLEES
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Jorge Jorge appealed the Florida Unemployment Appeals Commission's order disqualifying him from unemployment benefits after his discharge for using an obscenity and refusing to continue working after 12+ hours. The Third District Court of Appeal reversed, holding that his isolated use of profanity and refusal to work uncompensated setup hours did not constitute disqualifying misconduct under Florida law.
The court reversed the Appeals Commission's disqualification, holding that neither Jorge's isolated use of foul language (which was not heard by other employees or patrons) nor his refusal to work uncompensated setup hours constituted disqualifying misconduct under Florida law.
[1] An isolated incident of using foul language, not heard by other employees or patrons and without a prior history of similar behavior, does not constitute disqualifying mi…
[2] An employee's refusal to obey a manager's order to continue working, under circumstances where the employee has already worked an extended period and is not receiving tip…
Previewing 2 of 4 headnotes on this case. FLexlaw’s editorially structured points of law — every proposition, pinpointed — are reserved for members.
Join FLexlaw to unlock all legal intelligence“"Misconduct" is defined as "[c]onduct evincing such willful or wanton disregard of an employer's interest ... in deliberate violation or disregard of standards of behavior the employer has the right to expect of his employee." § 443.036(29)(a), Fla. Stat. (1999).”
Establishes the statutory definition of misconduct that must be met for disqualification from unemployment benefits.
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Join FLexlaw to unlock all legal intelligenceJorge Jorge worked as a waiter at a restaurant for nearly two years. On January 30, 1999, after working approximately 10 hours as a waiter, he spent 3…
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PER CURIAM.
The claimant, Jorge Jorge, appeals from an order of the Unemployment Appeals Commission disqualifying him from receiving unemployment benefits. We reverse.
The claimant worked as a waiter at a restaurant for almost two years. On January 30, 1999, the claimant waited tables for approximately ten hours. He then spent three hours setting up for brunch the next morning. As a waiter, the claimant relied on tips from customers. During the three hours he set up for brunch, the claimant earned no tip money. The claimant then told the manager that he wanted to leave. The manager told the claimant that he had not done anything and should continue to work. The claimant responded with an obscenity and was discharged. This was the first and only incident involving the claimant during his two-year employment at the restaurant.
A claims examiner determined that the claimant was eligible for unemployment compensation. Thereafter, an appeals referee reversed finding that the claimant had been discharged for misconduct connected with work because he used an obscenity and refused to obey the manager’s order to continue working. The appeals referee ordered the claimant to repay $3,575 in unemployment benefits he had received. The claimant appeals.
The claimant contends that the appeals referee erred by finding that his actions constituted misconduct connected with work. We agree.
“Misconduct” is defined as “[c]onduet evincing such willful or wanton disregard of an employer’s interest ... in deliberate violation or disregard of standards of behavior the employer has the right to expect of his employee.” § 443.036(29)(a), Fla. Stat. (1999). The definition of misconduct should be liberally construed in favor of those for whose benefit unemployment compensation exists. § 443.031, Fla. Stat. (1999).
The appeals referee’s finding of misconduct was based on the claimant’s use of an obscenity and the claimant’s refusal to obey the manager’s order to continue working after he had already worked over twelve hours. There is no doubt that the claimant’s use of foul language warranted his discharge.
However, because this was an isolated incident and other employees and restaurant patrons did not hear the claimant’s comments, it does not constitute disqualifying misconduct. See Benitez v. Girlfriday, Inc., 609 So. 2d 665, 666 (Fla. 3d DCA 1992)(claim-ant’s isolated use of foul language directed at supervisor, without prior incident and outside presence of other employees, did not rise to the level of misconduct); Johnson v. Florida Unemployment Appeals Comm’n, 513 So. 2d 1098 (Fla. 3d DCA 1987)(employee not disqualified from benefits for using vulgarity because language was not part of a pattern of behavior and did not occur in presence of others).
Compare Stahl v. Florida Unemployment Appeals Comm’n, 502 So. 2d 78 (Fla. 3d DCA 1987)(employee’s conduct in shouting obscenities at her superior at employer’s premises while other employees and customers were present constituted misconduct).
Finally, using a reasonableness standard, we find that under the circumstances, the claimant’s refusal to obey the manager’s order to continue working did not constitute misconduct. The claimant was employed at the restaurant as a waiter. As a waiter, part of the claimant’s earnings were the tips that he received from the patrons at the restaurant. During the three-hour period he was setting up for brunch, he was not receiving any tips from the patrons. As such, the claimant was working at a reduced rate of pay.
Moreover, the claimant had already worked for over twelve hours.
Therefore, we find that the claimant’s refusal to obey the manager’s order does not constitute disqualifying misconduct. See Madison v. Williams Island Country Club, Ltd., 606 So. 2d 687 (Fla. 3d DCA 1992)(holding that an employee’s refusal to work uncompensated overtime was not misconduct because the order was invalid).
Accordingly, we reverse the order of the Florida Unemployment Appeals Commission.
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Rodriguez v. Svinga Bros. Corp. & Fla. Unemployment Appeals Comm'n, 802 So. 2d 455 (Fla. 3d DCA 2001)…erform the assigned task was unreasonable, his conduct constitutes misconduct connected with work, and therefore, the claimant would be disqualified from receiving unemployment compensation benefits. See Jorge v. Florida Unemployment Appeals Comm’n, 765 So. 2d 889 (Fla. 3d DCA 2000); Pascarelli v. Unemployment Appeals Comm’n, 664 So. 2d 1089 (Fla. 5th DCA 1995). In determining whether the claimant’s actions constituted misconduct connected with work pursuant to section 443.101, Florida Statutes (2001), the st…
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Leida Tabares v. Florida Unemployment Appeals, 838 So. 2d 1214 (Fla. 3d DCA 2003)…mployment benefits, the statute should be liberally construed in favor of the claimant.” Donnell v. University Community Hosp., 705 So. 2d 1031, 1032 (Fla. 2d DCA 1998); see § 443.031, Fla. Stat. (2001); Jorge v. Florida Unemployment Appeals Comm’n, 765 So. 2d 889, 890 (Fla. 3d DCA 2000). This case is factually similar to Cullen v. Neighborly Senior Servs., Inc., 775 So. 2d 392, 393 (Fla. 2d DCA 2000), wherein the court stated that “a single incident of loss of self-control or poor judgment does not constitu…
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Wrightington v. Unemployment Appeals Comm'n, 833 So. 2d 202 (Fla. 5th DCA 2002)…ice at supervisor did not constitute misconduct that warranted denial of unemployment benefits to claimant since meeting occurred in a private office and there were only two other employees present); Jorge v. Florida Unemployment Appeals Commission, 765 So. 2d 889 (Fla. 3rd DCA 2000) (claimant’s use of an obscenity when the manager of the restaurant where he was employed ordered him to continue working did not amount to misconduct where use of foul language was an isolated incident and other employees and res…
Previewing 3 of 4 citing cases — full citator treatment, depth of discussion, and citing context are member features.
Join FLexlaw to unlock all legal intelligenceAuthorities Cited
- Benitez v. Girlfriday, Inc., 609 So. 2d 665 (Fla. 3d DCA 1992)
- Stahl v. Fla. Unemployment Appeals Comm'n, 502 So. 2d 78 (Fla. 3d DCA 1987)
- Mapsie P. Johnson v. Fla. Unemployment Appeals Comm'n & Jack Eckerd Corp., 513 So. 2d 1098 (Fla. 3d DCA 1987)
- Madison v. Williams Island Country Club, Ltd., 606 So. 2d 687 (Fla. 3d DCA 1992)