UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY
v.
MONIKA HORNE

Fla. 3d DCA | 2021-01-20
No. 19-1550
314 So. 3d 688 Florida District Court of Appeal, Third District (2021) Positive Treatment
Cited by 3 cases

AI-generated. These summaries, headnotes, and key points are machine-generated and may contain errors or omissions. Always verify against the full opinion text below. Not legal advice.


Holding

When an insurer has alleged and established that an insured failed to substantially comply with a contractually mandated post-loss obligation, prejudice to the insurer is presumed, and the burden shifts to the insured to demonstrate that the breach did not prejudice the insurer. The trial court erred by deciding waiver, substantial compliance, and prejudice issues as matters of law rather than submitting them to the jury.


Headnotes

[1] When an insurer establishes that an insured failed to substantially comply with a contractually mandated post-loss obligation under an insurance policy, prejudice to the…

[2] An insurer does not waive its right to enforce post-loss obligations by acknowledging receipt of a claim, investigating the loss, engaging in negotiations toward settleme…

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Key Quotes

“[W]hen an insurer has alleged, as an affirmative defense to coverage, and thereafter has subsequently established, that an insured has failed to substantially comply with a contractually mandated post-loss obligation, prejudice to the insurer from the insured's material breach is presumed, and the burden then shifts to the insured to show that any breach of post-loss obligations did not prejudice the insurer.”

This establishes the controlling two-step framework for asserting post-loss obligation noncompliance defenses and allocates the burden of proving absence of prejudice to the insured.

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Facts & Procedural History

Horne's home suffered water damage and her public adjuster reported the loss to Universal Property & Casualty Insurance Company. Universal requested a…

The full statement of facts, procedural history, and disposition for this case are member content.

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Opinion of the Court

Third District Court of Appeal

State of Florida

Opinion filed January 20, 2021. Not final until disposition of timely filed motion for rehearing.

________________

No. 3D19-1550 Lower Tribunal No. 17-5020

________________

Universal Property & Casualty Ins. Co.,

Appellant,

vs.

Monika Horne,

Appellee.

An Appeal from the Circuit Court for Miami-Dade County, John W. Thornton, Jr., Judge. Russo Appellate Firm P.A., and Paulo R. Lima, and Elizabeth K. Russo, for appellant. Alvarez, Feltman, Da Silva & Costa, PL, and Paul B. Feltman, for appellee. Before FERNANDEZ, LINDSEY, and GORDO, JJ. LINDSEY, J.

Universal Property and Casualty Insurance Company appeals a final

judgment in favor of Monika Horne in a first-party property insurance case.

The final judgment was entered after a jury returned a verdict in favor of

Horne on her claims for breach of contract arising from Horne’s claim for

damages to her home due to a water loss. Universal appeals the lower

court’s rulings on two cross-motions for summary judgment: (1) the denial of

Universal’s motion that sought summary judgment based on Horne’s

undisputed failure to satisfy all post-loss obligations under her policy; and (2)

the grant of Horne’s motion as to Universal’s affirmative defenses, thereby

preventing Universal from asserting its post-loss obligations defense to the

jury. For reasons set forth below, we reverse and remand for proceedings

consistent herewith.

I. BACKGROUND

Horne, plaintiff below, was insured by Universal under a policy of

insurance which provided coverage for her home. According to Horne, a

water line broke in the kitchen causing water leakage and damage. That

same day, Horne’s public adjuster, Oscar Valdes, of Florida Recovery

Adjusters, reported the loss to Universal. Three days later, Universal sent a

letter to Valdes acknowledging receipt of the claim, citing the relevant policy

language, requesting eleven items and categories of information, and

reserving its rights under the policy. In accordance with the policy, one of

the eleven items Universal requested Horne provide within sixty days was a

sworn proof of loss.1 In this letter, Universal referenced the following policy

language:

Section I - CONDITIONS

2. Your Duties After Loss. In case of a loss to covered property, you must see that the following are done: … f. As often as we reasonably require: … (2) Provide us with the records and documents we request and permit us to make copies; … g. Send to us, within 60 days after our request, your signed, sworn proof of loss which sets forth, to the best of your knowledge and belief: (1) The time and cause of loss; (2) The interest of the “insured” and all others in the property involved and all liens on the property; (3) Other insurance which may cover the loss; (4) Changes in title or occupancy of the property during the term of the policy; (5) Specifications of damaged buildings and detailed repair estimates;

(6) The inventory of damaged personal property described in 2.e above; (7) Receipts for additional living expenses incurred and records that support the fair rental value loss; and (8) Evidence or affidavit that supports a claim under the Credit Card, Fund Transfer Card, Forgery and Counterfeit Money coverages, stating the amount and cause of loss. (bold in original; bold italics added).2

Communication ensued between Universal and Horne’s public

adjuster which included letters, emails, photographs and an in-person

inspection by Universal. During the inspection, Universal’s adjuster

requested Horne provide information to support her claim in a recorded

statement, plus any plumbing invoices, a letter of representation and any

documents relating to emergency mitigation services. Her public adjuster,

Valdes, emailed Universal some of these documents along with

photographs and an estimate he had prepared in the amount of $39,757.58,

reflecting the purported “replacement cost value” of the loss without

accounting for the policy deductible or depreciation.

Universal then sought to schedule Horne for a recorded statement.

After receiving no response from Horne, Universal extended coverage and

sent a check in the amount of $7,230.28, which reflected application of the

deductible and recoverable depreciation, or “actual cash value.”3 A month

or so later, Universal received a letter of representation and demand for

payment from Horne’s counsel seeking a certified copy of the policy and

additional payment in accordance with Valdes’s estimate. Universal

responded with a certified copy of the policy only. Horne responded with a

two-count complaint for breach of contract and for declaratory relief.4

Universal answered and asserted affirmative defenses alleging that Horne

failed to comply with post-loss obligations required under the policy.

Universal moved for summary judgment, alleging that Horne failed to

comply with the specific requirement that she provide a sworn proof of loss

within sixty days of Universal’s request. Universal argued Horne’s failure

was a material breach of the policy for which it was entitled to judgment as

a matter of law, relying on Goldman v. State Farm Fire General Insurance

Co., 660 So. 3d 300 (Fla. 4th DCA 1995) and Rodrigo v. State Farm Florida

Insurance Co., 144 So. 3d 690 (Fla. 4th DCA 2014), which were binding

precedent at the time.5

Almost four months later, Horne submitted a sworn proof of loss to

Universal seeking an additional $32,527.30, the difference between what

Universal had paid and what Horne had initially sought. Two months later,

Horne filed her motion for summary judgment and response to Universal’s

motion for summary judgment, arguing that (1) Universal waived its right to

enforce Horne’s post-loss obligations when, prior to receipt of Horne’s

sworn proof of loss and recorded statement, Universal acknowledged

coverage and issued payment; (2) providing a sworn proof of loss prior to

summary judgment cured any failure to do so earlier; (3) Universal failed to

establish any prejudice resulting from Horne’s alleged failure to comply with

post-loss obligations; and (4) Horne should not be subjected to a draconian

forfeiture of her insurance benefits where she substantially complied with

Universal’s demands and the issue of whether she substantially complied

remains an issue of fact for the jury.

At the hearing on the motions, the lower court heard argument, but

continued the hearing for the parties to depose Horne. At the continuation

of the hearing, the lower court found as follows:

THE COURT: Here’s what I’m going to find. No. 1 is that there was waiver by payment. No. 2, there was substantial compliance with the sworn proof of loss. No. 3, you know, there was an additional sworn proof of loss that was provided. And my recollection is it was in February of this year. MR. ALVAREZ: Yes, sir. THE COURT: And now we’re in May so, you know, three, four months ago, however long ago that was. And I mean – I must say I just do not find prejudice. And so for those – all of those reasons I’m going to respectfully deny the defendant’s motion for summary judgment. On Horne’s motion for summary judgment as to Universal’s affirmative

defenses, Horne’s counsel argued that the trial court’s denial of Universal’s

motion compelled the court to grant Horne’s motion. The lower court agreed,

granting summary judgment in favor of Horne as to Universal’s affirmative

defenses and declaring “I do find that there is coverage.” The lower court

entered two separate orders memorializing its rulings, one order denying

Universal’s motion for summary judgment and the other granting Horne’s

motion for summary judgment.

The case was then tried to a jury over the course of four days.

Consistent with the summary judgment rulings, Universal was not permitted

to assert its defense that Horne was barred from recovering due to her failure

to submit a sworn proof of loss within 60 days of Universal’s request.

Instead, the verdict form assumed coverage and asked only: “Did Monika

Horne prove by the greater weight of the evidence that Defendant, Universal

Property & Casualty Insurance Company, breached the policy by not paying

more than $11,267.69 replacement cost value (RCV) on Horne’s insurance

claim?” The jury answered that question in the affirmative and, in question

2, placed the total replacement cost value of the damages suffered by Horne

at an even $24,500.

Universal timely filed a motion for new trial or, alternatively, for

reconsideration of the order denying summary judgment. Universal argued

that the trial court should reconsider its prior ruling, enter summary judgment

in its favor, and that:

Even if there were questions regarding waiver, substantial compliance, and prejudice, they should have been submitted to the jury rather than decided as a matter of law against Universal. The Court, in addition to denying Universal’s summary judgment motion, granted Horne’s summary judgment motion

and found that there was coverage as a matter of law. This prevented Universal from raising the sworn proof of loss issue at trial and requires a new trial.

The trial court denied Universal’s post-trial motion without a hearing

and ultimately entered an amended final judgment awarding Horne

$13,232.31.6 This timely appeal followed.

II. STANDARD OF REVIEW

Both the construction of an insurance policy to determine coverage,

and orders granting or denying summary judgment are reviewed de novo.

Volusia County v. Aberdeen at Ormond Beach, L.P., 760 So. 2d 126 (Fla.

2000); Barnier v. Rainey, 890 So. 2d 357, 359 (Fla. 1st DCA 2004); see also

Gov’t Employees Ins. Co. v. Macedo, 228 So. 3d 1111, 1113 (Fla. 2017)

(“Insurance policy construction is a question of law subject to de novo

review.”). Summary judgment is designed to determine whether there is

sufficient evidence at issue to justify a trial or formal hearing on the issues

raised in the pleadings. Moradiellos v. Gerelco Traffic Controls, Inc., 176 So. 3d 329, 334 (Fla. 3d DCA 2015) (quotations and citation omitted). At both

the trial and appellate level, all evidence and inferences from the evidence

must be taken in the light most favorable to the non-moving party. Id.

III. ANALYSIS

First, the lower court’s conclusion that Universal waived its post-loss

affirmative defense by issuing payment to Horne was incorrect. See

Rodrigo, 144 So. 3d at 692 (finding the trial court correctly found no waiver

of sworn proof of loss requirement because “‘[i]nvestigating any loss or claim

under any policy or engaging in negotiations looking toward a possible

settlement of any such loss or claim’ does not constitute a waiver of a ‘sworn

proof of loss’ requirement” (quoting § 627.426(1)(c), Fla. Stat. (2007))).

With regard to whether Horne substantially complied with her post-loss

obligations under the policy and, if not, whether Universal was prejudiced

therefrom, we are bound by this Court’s prior decision in American Integrity

Ins. Co. v. Estrada, 276 So. 3d 905 (Fla. 3d DCA 2019).7 Estrada reaffirms

the principle that in order for there to be a total forfeiture of coverage under

a homeowner’s insurance policy for failure to comply with post-loss

obligations, the insured’s breach must be material. Id. at 914. Further,

Estrada articulates a two-step, “if-then” framework for asserting post-loss

obligation noncompliance as an affirmative defense:

[W]hen an insurer has alleged, as an affirmative defense to coverage, and thereafter has subsequently established, that an insured has failed to substantially comply with a contractually mandated post-loss obligation, prejudice to the insurer from the insured’s material breach is presumed, and the burden then shifts to the insured to show that any breach of post-loss obligations did not prejudice the insurer. Id. at 916.

While we cannot fault the trial court for failing to apply a yet-to-be

crystallized framework, reversal is required. See Lowe v. Price, 437 So. 2d

142, 144 (Fla. 1983) (describing that appellate courts must apply the law as

it exists at the time of the appeal, not that which existed when the case was

tried).

IV. CONCLUSION

For the reasons set forth above, we reverse and remand for the parties

to present their cases under the framework established in Estrada.8

Reversed and remanded.

Footnotes
1 Universal also advised Horne that any of its actions or investigations into Horne’s reported loss were undertaken with a full reservation of rights under the policy.
2 The policy further limits the right of an insured to file a lawsuit unless and until the insured has complied with all policy provisions. It expressly states that “[n]o action can be brought unless the policy provisions have been complied with and the action is started within 5 years after the date of loss.” In the insurance industry, this is commonly referred to as a “no action clause” and is considered a standard provision in homeowner’s policies.
3 While Universal’s estimate was not part of the record at the summary judgment hearing, it was admitted as an exhibit at trial. 4 The lower court dismissed the count seeking declaratory relief and the case proceeded solely on the claim for breach of contract.
5 No definitive decision had been rendered in this district at the time on the issue of whether an insurer must plead and prove prejudice in order to successfully establish a coverage defense based upon an insured’s failure to satisfy all post-loss obligations.
6 Universal had timely moved to amend the original final judgment because it erroneously awarded pre-judgment interest, which the court granted.
7 The opinion in Estrada was released six weeks after the jury rendered its verdict below. Thus, neither the parties nor the trial court had the benefit thereof at the time of trial. In Estrada, this Court certified conflict with Goldman, 660 So. 3d 300 and Rodrigo, 144 So. 3d 690 on the issue relating to an insured’s failure to comply with post-loss obligations.
8 Our decision is without prejudice to the parties to amend their pleadings and to file, if they think legally cognizable, renewed motions for summary judgment, and we express no opinion on the merits of either.

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