THOMAS DEMASE AND JOANNE DEMASE
v.
STATE FARM FLORIDA INSURANCE COMPANY
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A civil remedy notice must comply strictly with the specificity requirements of § 624.155(3)(b), which mandates that the notice identify the specific statutory language allegedly violated and reference specific policy language relevant to the violation; substantial compliance is insufficient where the statute uses mandatory language and does not provide an exception for substantial compliance.
[1] A civil remedy notice required by Florida Statutes § 624.155(3) as a condition precedent to bringing a first-party bad faith claim must strictly comply with the statute's…
[2] The plain language of § 624.155(3)(b), which uses mandatory 'shall' language and requires information be stated 'with specificity,' does not permit substantial compliance…
Previewing 2 of 5 headnotes on this case. FLexlaw’s editorially structured points of law — every proposition, pinpointed — are reserved for members.
Join FLexlaw to unlock all legal intelligence“the plain language of section 624.155(3)(b) instructs the policyholder to 'state with specificity' information in the notice; to specify 'language of the statute, which the authorized insurer allegedly violated' and to '[r]eference . . . specific policy language that is relevant to the violation, if any.'”
Establishes the statute's core requirement that a CRN must contain specific, not general, references to statutory and policy language.
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Join FLexlaw to unlock all legal intelligenceThe Demases filed a first-party bad faith claim against State Farm for violations arising from a sinkhole insurance claim. Their civil remedy notice, …
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IN THE DISTRICT COURT OF APPEAL OF THE STATE OF FLORIDA FIFTH DISTRICT NOT FINAL UNTIL TIME EXPIRES TO FILE MOTION FOR REHEARING AND DISPOSITION THEREOF IF FILED THOMAS DEMASE AND JOANNE DEMASE,
Appellants,
v. Case No. 5D21-2078 LT Case No. 2015-CA-1361 STATE FARM FLORIDA INSURANCE COMPANY, Appellee. ________________________________/ Opinion filed November 14, 2022 Appeal from the Circuit Court for Hernando County, Donald Scaglione, Judge. George A. Vaka and Nancy A. Lauten, of Vaka Law Group, P.L., Tampa, for Appellants. Ezequiel Lugo, of Banker Lopez Gassler, P.A., Tampa, for Appellee. PER CURIAM.
Thomas and Joanne Demase (“the Demases”) appeal the final summary judgment entered in favor of State Farm Florida Insurance Company (“State Farm”). Specifically, the Demases argue the trial court erred in ruling their civil remedy notice (“CRN”) was ineffective as a matter of law, contending their CRN was legally sufficient and State Farm failed to cure the alleged violations in the CRN. Because we conclude the CRN lacked the requisite level of specificity, we reject the Demases’ arguments and affirm the trial court in all respects.
BACKGROUND AND FACTS
This first-party property insurance case arises out of a sinkhole claim where the Demases filed a single count complaint against State Farm for statutory bad faith, pursuant to section 624.155, Florida Statutes. The Demases’ CRN, a document required by section 624.155(3), was expressly referenced in and was attached to the complaint.1 The CRN was prepared on the required form and alleged that State Farm had violated fifteen statutes and twenty-two administrative regulations. In response to “specific policy language that is relevant to the violation,” the CRN implicated virtually the whole policy as follows:
RELEVANT POLICY LANGUAGE
STANDARD OF REVIEW
This court reviews de novo an order on a motion for summary judgment. United Servs. Auto. Ass’n v. Less Inst., 344 So. 3d 557, 559 (Fla. 3d DCA 2022).
ANALYSIS
This appeal presents the issue of whether the Demases’ CRN satisfied the requirements of section 624.155, Florida Statutes (2014), which permits civil actions against an insurer under certain circumstances, commonly known as first-party bad faith claims. Relevant to this appeal, section 624.155(3) requires, as a condition precedent to bringing a first-party bad faith case, that an insured provide timely notice of the alleged violation to the authorized insurer and to the Department, as follows: (b) The notice shall be on a form provided by the department and shall state with specificity the following information, and such other information as the department may require: 1. The statutory provision, including the specific language of the statute, which the authorized insurer allegedly violated. 2. The facts and circumstances giving rise to the violation. 3. The name of any individual involved in the violation. 4. Reference to specific policy language that is relevant to the violation, if any. If the person bringing the civil action is a third party claimant, she or he shall not be required to reference the specific policy language if the authorized insurer has not provided a copy of the policy to the third party claimant pursuant to written request. 5. A statement that the notice is given in order to perfect the right to pursue the civil remedy authorized by this section. . . . . (d) No action shall lie if, within 60 days after filing notice, the damages are paid or the circumstances giving rise to the violation are corrected. § 624.155(3)(a), (b), (d), Fla. Stat. (2014). Thus, “the plain language of section 624.155(3)(b) instructs the policyholder to ‘state with specificity’ information in the notice; to specify ‘language of the statute, which the authorized insurer allegedly violated’ and to ‘[r]eference . . . specific policy language that is relevant to the violation, if any.’” Julien v. United Prop. & Cas. Ins. Co., 311 So. 3d 875, 878 (Fla. 4th DCA 2021). On appeal, the Demases argue that their CRN was legally sufficient because it “substantially complied” with the above legal requirements relating to CRNs. State Farm, by contrast, argues substantial compliance is insufficient, contending that section 624.155 is subject to strict construction and requires strict compliance.
We conclude that even under the more lenient substantial compliance test, the Demases’ claim fails. Our sister court analyzed a remarkably similar CRN applying a substantial compliance test in Julien. There, the Fourth District determined that a CRN that listed nearly all policy sections and cited thirty-five statutory provisions presented more than a technical defect and therefore did not comply with section 624.155’s specificity requirements. The same reasoning applies to the Demases’ CRN. As a result, the trial court correctly determined that the Demases’ CRN was legally insufficient. In addition, we reject the Demases’ argument that the Department’s acceptance of the CRN is entitled to great deference, thus demonstrating compliance with the specificity requirements.2 We align ourselves with our sister court on this issue as well and disagree with the Demases. See Julien, 311 So. 3d at 879–80 (concluding that the Department’s failure to return an insured’s CRN did not establish the CRN’s legal sufficiency; Department’s
CONCLUSION
In sum, by applying the plain language of section 624.155, we conclude the trial court properly determined the Demases’ CRN was legally insufficient. As a result, we affirm the trial court’s order in its entirety. AFFIRMED.
WALLIS and EDWARDS, JJ., concur. SASSO, J., concurs and concurs specially, with opinion. Case No. 5D21-2078 LT Case No. 2015-CA-1361 SASSO, J., concurring specially.
I fully agree with this court’s opinion affirming. However, I also write to explain why State Farm correctly argues that substantial compliance with the requirements of section 624.155 is not enough.
First, I will address a threshold issue advanced by the Demases. Specifically, they argue that section 624.155 is remedial in nature, and, as a result, its requirements should be liberally construed in favor of permitting the Demases access to the remedy contained within the statute. However, the Florida Supreme Court has taken the opposite approach to construing section 624.155. See Talat Enters., Inc. v. Aetna Cas. & Sur. Co., 753 So. 2d 1278, 1281 (Fla. 2000). There, the court held3 that because section 624.155 is in derogation of common law, it should be strictly construed. Id. Because we are required to follow Talat, we apply the statute as written and do not extend the text by implication or judicial construction. See, e.g., Lee
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