TIA GRAHAM, PLAINTIFF-APPELLANT,

v.

STATE FARM MUTUAL INSURANCE COMPANY, AN ILLINOIS CORPORATION; AND JEAN ESTES, DEFENDANTS-APPELLEES

PER CURIAM: The Family and Medical Leave Act, 29 U.S.C. §§ 2601-2654 (FMLA), ensures that employees may take up to twelve weeks of unpaid leave due to, among other things, serious medical conditions. 29 U.S.C. § 2612(a)(1)(D). As the district court reasoned, a plaintiff suffers no FMLA injury when she receives all the leave she requests, and indeed is paid for most of it. Nor does she have a claim for retaliation based on a supervisor’s memorandum warning the employee against future non-FMLA absences.

Accordingly, the district court’s grant of summary judgment to the Defendants is affirmed based upon the holding and the rationale contained in the district court’s September 28,1998, order, a copy of which is attached as Appendix A hereto. AFFIRMED.

APPENDIX A TIA GRAHAM, Plaintiff, vs. STATE FARM MUTUAL AUTOMOBILE INSURANCE CO., et al., Defendants. CV 97-N-2039-S.

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION Sept. 28,1998.

EDWIN L.

NELSON, UNITED STATES DISTRICT JUDGE.

Memorandum of Opinion This action was brought pursuant to the Family and Medical Leave Act (FMLA), 28 U.S.C. § 2601 et seq., and various Alabama state laws.

With regard to the FMLA, the plaintiff alleges that State Farm Mutual Automobile Insurance Co. (hereinafter “State Farm”) and defendant Jean Estes, a senior occupational health nurse at State Farm, violated her rights under the statute by discriminating against her, harassing her, denying her FMLA protections, retaliating against her for taking leave protected under the FMLA, and constructively discharging her, among other things. Graham also asserts claims on theories of negligence, negligent hiring and training, fraud, and breach of contract, and seeks declaratory and injunctive relief, reinstatement, back pay, and compensatory and punitive damages. The matter is presently before the court on a motion for summary judgment filed by State Farm on July 30, 1998. The motion has been fully briefed and is ripe for decision.

Upon due consideration, defendant’s motion for summary judgment will be granted.

I.

Statement of Facts.

Plaintiff Tia Graham was hired by State Farm on July 6,1993, to work as a communications operator at State Farm’s Alabama-Mississippi Regional office in Birmingham, Alabama. Depo. of T.

Graham at 35.

As a communications operator, her job duties included answering the telephone and transferring calls, locking and unlocking certain doors, and keying in car mileage on the computer. Id. at 35-38, 43-45. At some point during Graham’s employment, she was also given the responsibility of processing certain communications invoices. Id. at 39, 40, 47.

Her assigned working hours were 8:00 a.m. to 4:15 p.m.

Id. at 46.

While employed by State Farm, Graham was an employee-at-will. Aff. of Brian Lancaster at ¶ 8.

Angela Graham was hired at State Farm as a management trainee and received' a year of management training. Depo. of A. Graham at 13-14, 21.

In November of 1994, she became plaintiffs immediate supervisor. Id. at 25; Depo. of T. Graham at 62.

Angela Graham reported to Assistant Manager Jan Youngman and Administrative Services Manager Marvin Reeves. Depo. of A. Graham at 14.

Angela Graham received Family and Medical Leave Act (FMLA) training at the Alabama Regional office; the FMLA training session was for State Farm management and lasted less than one day. Depo. of A Graham at 46-49.

At the training, Angela Graham was “taught our responsibility ... and about the FMLA,” the main thrust of which “was I was not a medical doctor, and that it wasn’t my responsibility to discuss illnesses with employees, that if an employee wanted FMLA protection, it was their responsibility to seek that protection and to work with medical on getting it.” Id. at 46-48, 123-24.

Angela Graham received no other training or education on the FMLA or State Farm’s FMLA policies. Id. at 123-24.

State Farm’s FMLA policy is that an employee must provide a request under the FMLA within two days of returning to work in order for State Farm to designate FMLA protection; employees do not receive FMLA protection from State Farm if they do not make the request within two days. Depo. of Jean Estes at 157-58.

Pursuant to State Farm’s policies, an employee must complete a written request form in order to receive FMLA protection for an absence from State Farm. Id. at 158-59.

State Farm does not consider the completion of a Medical Certification Form by a doctor a request for FMLA protection. Id. at 163-64.

If State Farm receives a Medical Certification Form but no request form, State Farm does not consider the absence protected by the FMLA. Id. at 163-65. At State Farm, only non-FMLA protected absences resulted in absentee memos. Depo. of A. Graham at 55.

Angela Graham does not know who at State Farm determines whether an employee’s absence is FMLA protected; she just looks at records from her department secretary that shows a list of absences that are nonpro-tected. Id. at 57.

Pursuant to State Farm’s FMLA policy, the occupational health nurse at State Farm’s Alabama-Mississippi Regional office is charged with the responsibility of making determinations regarding the FMLA. Depo. of Thomas Goya at 49, 58, 59, 71. The senior occupational health nurse at State Farm’s Alabama-Mississippi Regional office is Jean Estes, Depo. of Jean Estes at 53. Estes has been employed by State Farm since 1961.

Id. at 35-36.

Estes received at least a day and a half of training regarding the FMLA at State Farm’s headquarters in Illinois. Id. at 69-70.

Estes made the FMLA decisions; if she had any question regarding an FMLA designation, she could go to her manual, to management or to corporate. Id. at 162-63.

Estes would not make an FMLA determination on information obtained verbally from an employee: “To me, if anything is not in writing, it didn’t happen.” Id. at 77-78.

State Farm established an FMLA committee consisting of employees from several different departments of State Farm to look at State Farm policies and assist in drafting new policies to comply with the FMLA. Depo. of Thomas Goya at 34-35. Thomas Goya, Kathy Leff, Sverre Olsen (State Farm in-house corporate counsel), and others were members of the FMLA committee. Id. at 35.

Drafts of the FMLA policy were submitted to corporate counsel, Id. at 38, and an FMLA policy was adopted by State Farm. Id. at 37.

The State Farm FMLA policy “did not permit absences covered under FMLA to result in negative employment action against an employee when absences were considered covered or protected by the FMLA.” Id. at 49.

Under State Farm’s policy, if an absence qualified under the FMLA, it would be an FMLA protected absence. Id. at 50.

State Farm nurses were trained on how to administer the FMLA policy. Id. at 52.

After the initial training sessions, State Farm corporate did not conduct subsequent FMLA training sessions. Id. at 52-53.

The primary responsibility for determining whether an employee’s absence was one that was covered by the FMLA was on the Medical Department, and those determinations were generally made by the nurse, pursuant to State Farm’s policy. Id. at 58-59.

Supervisors had the responsibility to assist the Medical Department (the nurse) in determining whether the employee met a one-year employment requirement and the 1250 hour requirement, as well as whether the employee had exhausted his or her allotment of FMLA. Id. at 56-57. During plaintiffs employment, she received an employee benefits binder which includes a summary of State Farm’s policy regarding the FMLA. Depo. of T. Graham at 185, Ex.

11.

However, plaintiff does not recall reading the FMLA policy or it being a part of her binder. Id. at 185-86. Plaintiff attended an FMLA training course given to State Farm employees on August 1, 1995. Id. at 129-131.

Plaintiff received written materials concerning State Farm’s FMLA policy at the training session. Id. at 183.

On Tuesday, August 29, 1995, plaintiff and her daughter, Nicole Delgado, (who was then age 13) were in a car accident. Id. at 13, 77.

Plaintiff and her daughter were stopped at a red light in their car when a truck hit them from behind. Id. at 77, 110.

Immediately after the accident, plaintiff was examined at Carraway Methodist Hospital, where she complained of soreness in the left shoulder and neck. Id. at 109; Depo. of Mare Husid at 12. X-rays of plaintiffs spine were taken at the hospital and were normal. Depo. of Marc Husid at 12, 13.

Plaintiff was released from the hospital after two to three hours. Depo. ofT.

Graham at 109.

That evening, plaintiff called Jan Young-man to notify him that she had been in a car accident. Id. at 113, 114.

Plaintiff saw her family practitioner, Dr. John Holloway, on August 31,1995. Id. at 108, 109.

On August 31, 1995, Dr. Holloway indicated that Graham could return to work on Tuesday, September 5, 1995. Monday, September 4, 1995 was Labor Day and plaintiff was not scheduled to work that day. Youngman “told [plaintiff] not to worry about it, just stay off until Monday and just relax and just stay out until Monday, there would be no problem.” Id. at 114,115.

Prior to the auto accident, Plaintiffs State Farm records do not show attendance or other employment problems on the part of Plaintiff. Depo. of Jean Estes, Ex.

22.

Angela Graham, as Plaintiffs supervisor, had no trouble with Plaintiff up to that point. Depo. of A. Graham at 33.

When plaintiff returned to work on September 5, 1995, she checked in with State Farm’s senior occupational health nurse, defendant Jean Estes. Depo. of T.

Graham at 116.

Plaintiff presented Estes with a return to work form dated August 31, 1995 from Dr. Holloway which stated: This is to certify that Tia Graham has been under my care for the following: ear accident and is able to return to work on September 5,1995. Depo. of T.

Graham, Ex.

4.

Plaintiff claims that as she checked in with Estes on September 5, 1995, she told Estes that she was “probably going to have to go for physical rehab for this condition.” Id. at 117.

Plaintiff also claims she asked Estes if there was “an Act or something that would cover [her] in case [she] had to go on leave to go to therapy.” Id.

Estes represented to Plaintiff on that day that the time in which she could claim FMLA protection for her absences on August 30 and 31 and September 1, 1995, and generally for the injuries Plaintiff suffered as a result of her automobile accident, were waived because Plaintiff had not claimed FMLA protection for the injuries she sustained in the accident within two days. Id. at 212-15.

Estes told Plaintiff that she could never request FMLA protection relating to her injuries from the auto accident. Id.

Estes told plaintiff that plaintiffs supervisor, Angela Graham, “is very nice, that she would work with me any way if I had to take time off in the day to go to therapy, she just said explain it to Angela ... and she would give [her] no problem with it.” Id. at 117,118,129.

After the initial three days of absence after the accident, plaintiff was present at work until September 14, 1995. Id., Ex.

8.

Plaintiff was also absent on September 20, 1995, and such absence was classified as a paid vacation day. Id., Ex.

6.

Plaintiff was absent for a few hours on September 25 and 27 — time which was classified as “Paid Doctor.” Id.

Plaintiff worked every scheduled day in October, only missing one hour and forty-five minutes on October 23, 1995 — time which was classified as “Paid Doctor.” Id.

Plaintiff worked every scheduled day in November 1995.

Id.

Plaintiff missed only one full day in December 1995 — December 4, 1995 — which was classified as paid sickness family. Id.

Plaintiff took a half day of paid vacation on December 22, 1995. Id.

Plaintiff was absent on January 3, 1996, and such absence was classified as paid sick leave. Id.

Plaintiff was absent two hours and fifteen minutes on January 10, 1996, and such absence was classified as personal time. Id.

Plaintiff was absent two and a half hours on January 18, 1996, and such absence was classified as paid doctor. Id. Plaintiff was absent on January 24, 1996, and such absence was classified as personal túne. Id.

Plaintiff was absent five and a half hours on February 14, 1996, and such absence was classified as personal time. Id.

Plaintiff was absent on March 18, 1996, and such absence was classified as paid sick leave. Id.

Plaintiff was absent April² and 3, 1996, and such absences were classified as leave of absence. Id.

Plaintiff was absent April 24, 1996, and such absence was classified as paid sick leave. Id.

Plaintiff was absent approximately four hours on May 8, 1996, and such absence was classified as paid doctor. Id. State Farm received a May 13, 1996 letter from Dr. Fox, a chiropractor, indicating that he was treating Plaintiff from May 13 until May 20, 1996 for injuries relating to the auto accident and was taking her off work as he had “found that the ergonomics of her work station to be reducing the efficacy of her therapy.” Depo. of Jean Estes at 147, Ex. 17; Depo. of T.

Graham, Ex.

6.

Plaintiff was absent approximately 45 minutes on May 13, 1996, and such absence was classified as paid doctor. Depo. of T. Graham, Ex.

6.

Plaintiff was absent May 14-17, 1996, and such absences were classified as paid sick leave. Id.

Plaintiff was absent a half day on June 5, 1996, and such absence was classified as paid vacation. Id., Ex.

8.

Plaintiff was absent on June 12, 1996, and such absence was classified as paid sick family. Id.

Plaintiff was absent a half day on June 24, 1996, and such absence was classified as paid vacation. Id.

Plaintiff was absent one hour and forty-five minutes on June 28, 1996, and such absence was classified as personal time. Id.

Plaintiff was absent on July 9, 1996, and such absence was classified as paid sick leave. Id.

Plaintiff was absent thirty minutes on July 10 and two hours and forty-five minutes on July 11, 1996; the absence on July 11 was classified as paid doctor. Id. Plaintiff was absent two hours on July 16, 1996, and such absence was classified as personal time. Id.

Dr. Crompton, one of Plaintiffs physicians, provided a form to State Farm indicating that Plaintiff was unable to work on July 17,18 and¹⁹ because of chronic neck pain relating to the auto accident and that she was awaiting her appointment with him. Depo. of Jean Estes at 145-46, Ex.

15.

Plaintiff was absent July 17-19, 1996, and such absences were classified as paid sick leave. Depo. of T.

Graham, Ex.

8. X-rays of plaintiffs neck were done on July¹⁹, 1996, and were normal. Depo. of Marc Husid at 16.

Plaintiff was absent three hours and fifteen minutes on July 23, 1996, and such absence was classified as paid doctor. Depo. ofT. Graham, Ex.

8.

Plaintiff was examined by Dr. Marc Hu-sid on July 23,1996.

Depo. of Marc Husid at 11.

She reported that she had experienced pain in the neck ever since the auto accident which increased in severity and radiated into both sides of the head and the low back region once or twice a week, and that such pain was accompanied by nausea, blurred vision, pain in the eyes, and occasional tingling in the arms. Id. at 14.

She also told Dr. Husid that the treatments by plaintiffs chiropractor “feel wonderful” but had no lasting effect. Id.

Dr. Husid found that “[s]he was moderately tender to palpation, or general pressure, over the neck and upper back muscles,” and that her range of motion was “a little bit limited in all directions.” Id. at 22, 24.

Dr. Husid prescribed two medications for headaches, referred her to physical therapy for soft tissue therapy on her neck and upper back, and asked her to return in three to four weeks. Id. at 35.

State Farm received a copy of the July 23 referral to physical therapy from Plaintiff and put it in her medical file. Depo. of Jean Estes at 136, Ex.

14.

When plaintiff requested work release two days later, Dr. Husid testified that he told his assistant, “I don’t see any reason why [the plaintiff] can’t work. I know it’s inconvenient, but have her try to.” Depo. of Marc Husid at 38.

On July 24,1996, plaintiff was present at work.

Depo. of T.

Graham, Ex.

8.

On that day, Angela Graham met with plaintiff to discuss plaintiffs absences and informed her that the following memo was being placed in her personnel file: Memo To: Tia Graham From: Angela Graham, Communications Supervisor Date: July 24,1996 Re: Excessive Absences I am submitting this memo to your Personnel Shield to stress our concern about your excessive non-FMLA protected absence record. You have been absent from work 172 hours since June 1, 1995. These non-FMLA protected hours include: 104:30 hours PSL 37:25 hours PSF 15:30 hours LA 15:15 hours PD You are aware of our concern regarding your non-FMLA protected absences as I have counseled with you several times regarding this subject. Communications is staffed at the appropriated level.

Absences from your primary job of the switchboard and secondary job of invoice processing places unnecessary burdens on the unit’s work flow and on fellow employees. You are aware of the importance of taking responsibility for your job and the priority that should be placed on attendance. Further, non-FMLA protected absences could directly affect all future permission policy absences and result in disciplinary action. As your supervisor, I am available at all times to help you resolve this concern. We will sit down together and follow up on the contents of this memo in thirty days, August 24, 1996. Signature: Angela Graham Supervisor Tia Graham Jan Youngman Asst.

Manager cc: Human Resources Id. at 141-43, Ex. 7; Depo. of A. Graham at 63.

After the meeting with Angela Graham, plaintiff went to see Jean Estes and showed her a copy of the memo. Depo. of T.

Graham at 145.

Estes told plaintiff it was too late to get FMLA protection for her absences and that she should try to get her future appointments in the late afternoon. Id. at 146.

According to the plaintiff, Estes also told her. not to get Angela Graham angry with her because, “once a supervisor gets on your back or gets upset at State Farm, they will stay on your back.” Id. at 145.

After July 24, 1996, plaintiff never again reported to work at State Farm. Id. at 159, Ex.

8.

On July 25, 1996, plaintiff called Dr. Husid’s office and asked for a work release for one to two weeks. Depo. of Mare Husid at 36, 37, Ex.

2.

At that time, Dr. Husid denied plaintiffs request to take her off work because he did not “see any reason why she can’t work.” Id. at 38.

On August², 1996, plaintiff sent a letter to Marvin Reeves, with a copy to Angela Graham and Jean Estes, informing State Farm of her need for continuing medical treatment and requesting a leave of absence through August 20, 1996. Depo. of T.

Graham at 9, Ex.

9.

Plaintiff admits that no one at State Farm ever told plaintiff she could not have time off. Id. at 173.

Estes sent a blank Medical Certification Form to plaintiff for her to have her doctor complete on August 5, 1996. Depo. of Estes at 121-122, Ex.

5.

She also sent a form for plaintiff to sign which authorized plaintiffs doctors to release medical information to State Farm, which plaintiff signed on August 8. Id. at 125-126, Ex.

6.

On August 8, 1996, although she apparently did not have a scheduled appointment, plaintiff again saw Dr. Husid. Depo. of Marc Husid at 38-39.

According to Dr. Husid, plaintiff “came in in tears looking quite distraught telling me that she attempted to return to work the day after I initially saw her but got sick and had to leave and has not been able to return.” Depo. of Marc Husid at 38-39.

Plaintiff reported to Dr. Husid that “She [was] concerned that she may lose her job. She [was] tired, she [was] stressed over her three children, marital difficulties, and making her various doctor appointments. She complained of burning pain up and down her back.”

Depo. of Marc Husid at 40.

Dr. Husid completed and signed a three page Medical Certification Form for State Farm on plaintiff on August 8, 1996. Id. at 51-52, Pl.Ex.

2.

The Medical Certification Form indicates a “Disability Start Date” taking plaintiff off work from July 23, 1996 and indicating he would re-evaluate her on August 15, 1996. Id. at 52-53, Pl.Ex.

2.

Dr. Husid agrees with everything on the Medical Certification Form, as completed. Id. at 52, Pl.Ex.

2.

The Medical Certification Form indicated Dr. Husid’s opinion that plaintiff had a serious health condition under the FMLA and that plaintiff was unable to work from July 23, 1996 through August 15,1996, at which time she would be “re-evaluated.” Id. at 52, PLEx.², Depo. of Jean Estes, Ex.

7.

The Medical Certification Form indicated that plaintiffs serious health condition under the FMLA was “absence plus treatment.” Depo. of Jean Estes at 142-44, Ex.

7.

The Medical Certification Form also indicated Dr. Hu-sid’s opinion that plaintiffs treatments needed to be scheduled during normal work hours. Depo. of Marc Husid at 52, Pl.Ex. 2; Depo. of Jean Estes, Ex.

7.

State Farm received the Medical Certification Form in response to Estes’ request to plaintiff of August 5 on or before August 20, 1996. Depo. of Jean Estes at 126-127, Ex.

7.

Dr. Husid again saw plaintiff on Monday, August¹⁹, 1996, at which time he completed a medical release to State Farm indicating that plaintiff should return to work the following Monday, August 26, 1996. Depo. of Mare Husid at 47-48; Depo. of Jean Estes, Ex.

13.

State Farm determined plaintiff to be AWOL (absent without leave) for the days of August 16 and¹⁹, 1996, on August 20, 1996. Depo. of Jean Estes, Ex. 9 & 19.

At some point after August 20, Estes spoke with Dr. Husid and was told that plaintiff was “in a lot of pain” and that Dr. Husid was keeping plaintiff off work until August 26, 1996. Id. at 135-136, Ex.

8.

Estes was aware that the medical documents and excuses in plaintiffs file indicated a pattern of medical problems arising from the auto accident, and that plaintiff was having ongoing problems, pain, chronic neck and back pain and suffering from her injuries in the automobile accident. Id. at 147-49, Ex. 7,14, 15, 16 & 17.

Such documents would indicate to Estes that plaintiff had a continuing need for treatment for her injuries from the auto accident. Id.

Such documents would indicate to Estes that plaintiff had a serious health condition under the FMLA in August 1996. Id.

When plaintiff failed to show up at work on the morning of August 26, 1996, Angela Graham prepared a memorandum to Jan Youngman which recounted the plaintiffs absence from work since July 24, 1996, including the time she was deemed AWOL on August 16 and¹⁹, 1996. Angela Graham recommended that due to the “repeated incident of AWOL,” the plaintiff should be terminated immediately. Id. at 170-71, Ex. 19; Depo. of A. Graham at 98, 119-21.

The August 26 memo does not state that plaintiffs absences after July 24, 1996 were non-FMLA protected. Depo. of Jean Estes, Ex.