HENNING HANSEN, APPELLANT,
v.
CENTRAL ADJUSTMENT BUREAU, INCORPORATED, A FOREIGN CORPORATION, AUTHORIZED TO DO BUSINESS IN FLORIDA, APPELLEE
AI-generated. These summaries, headnotes, and key points are machine-generated and may contain errors or omissions. Always verify against the full opinion text below. Not legal advice.
Hansen appealed the dismissal of his defamation claim against a debt collection agency that mailed him an envelope bearing the word 'Debtor' visible in the window. The court held that while the word 'Debtor' may be actionable under Florida's Fair Debt Collection Practices Act, the complaint failed to allege that the defendant was collecting a consumer claim, requiring reversal and remand to permit amendment.
The court held that the word 'Debtor' may be actionable depending on circumstances, as it carries unpleasant associations and emotional overtones for the general public. However, the complaint was defective because it failed to allege that the defendant was collecting consumer claims, as required by the statute. The dismissal with prejudice was improper because the plaintiff should have been given an opportunity to amend the complaint.
[1] The use of the word "Debtor" on an envelope may be actionable under a statute prohibiting communications calculated to embarrass a debtor, depending on the circumstances…
[2] A statute prohibiting embarrassing communications in the collection of consumer claims requires an allegation that the defendant was engaged in collecting consumer claims…
Previewing 2 of 4 headnotes on this case. FLexlaw’s editorially structured points of law — every proposition, pinpointed — are reserved for members.
Join FLexlaw to unlock all legal intelligence“While the term 'Debtor' may have a legal meaning which is without derogatory connotation, for the general public the word is loaded with unpleasant associations and emotional overtones. It connotes one who is overdue in payments, who shirks his obligations, who has overextended his financial resources.”
Establishes that 'Debtor' may be actionable despite its technical legal meaning because of its negative connotations to ordinary people.
Previewing 1 of 3 key quotes on this case — the court’s exact language, pinpointed for members.
Join FLexlaw to unlock all legal intelligenceThe defendant mailed Hansen an envelope with a window-type opening displaying the word 'Debtor' directly above his name and address, where it was visi…
The full statement of facts, procedural history, and disposition for this case are member content.
Join FLexlaw to unlock all legal intelligence© FLexlaw, Inc. — AI-generated enrichments are proprietary. All rights reserved.
Explore caselaw by topic → Browse Opportunity To Amend cases and more on FLexlaw
ALDERMAN, Judge.
Plaintiff appeals an order dismissing with prejudice count two of his amended complaint. We find the complaint to be defective, but hold that plaintiff should be allowed an opportunity to amend.
Summarily stated, the complaint alleges that the defendant mailed to the plaintiff an envelope with a window-type opening, in which, directly above plaintiff’s name and address, appeared the word “Debtor”; that this was done with the intent of conveying the meaning that plaintiff was a confirmed and habitual debtor; that the words on the envelope were read by employees of the defendant as well as employees of the postal system, thereby exposing plaintiff to ridicule and distrust.
The applicable statute provides:
In collecting consumer claims, whether or not licensed by the division, no person shall:
(16) Mail any communication to a debtor in an envelope or postcard with words typed, written, or printed on the outside of the envelope or postcard calculated to embarrass the debtor. An example of this would be an envelope addressed to “Deadbeat, John Doe.”
Section 559.72, Florida Statutes (1975).
The defendant contended that the word “Debtor,” visible on the outside of the envelope addressed to the plaintiff, could in no way be construed to be a word calculated to embarrass the plaintiff. The defendant refers to the example given in the statute, of an envelope addressed to “Deadbeat, John Doe”, and argues that there is a manifest difference between the words “Deadbeat” and “Debtor”, and that as a matter of law the use of the word “Debtor” in the context of the statute is not actionable.
We disagree; the use of the word “Debt-or” may or may not be actionable depending upon the circumstances. For example: the contents of the letter may have been accidently folded so as to inadvertently cause the word to appear in the window of the envelope. On the other hand, the use of the word may have been a calculated attempt by the defendant to embarrass the plaintiff. While the term “Debtor” may have a legal meaning which is without derogatory connotation, for the general public the word is loaded with unpleasant associations and emotional overtones. It connotes one who is overdue in payments, who shirks his obligations, who has overextended his financial resources. The use of the word “Debtor” in the context of the statute may be actionable. The complaint sufficiently alleges that the defendant mailed a communication to the plaintiff with a word visible on the envelope calculated to embarrass the debtor. If the use of the word “Debtor” were the only consideration, we would say that the trial court erred in dismissing count two; however, the complaint is defective in another respect. The statute begins with the qualification, “In collecting consumer claims ... no person shall . . .” There is no allegation that the defendant was collecting consumer claims. Plaintiff does not even allege what was in the envelope, nor what the purpose of the communication was. Plaintiff failed to allege ultimate facts necessary to show that he has a cause of action under Section 559.72(16). A dismissal with prejudice for failure to state a cause of action should not be ordered without giving the party offering the defective pleading an opportunity to amend, unless it is apparent that the pleading cannot be amended so as to state a cause of action. 10 Fla.Jur., Dismissal § 33, at page 544. In this case plaintiff may be able to state a cause of action under Section 559.72(16) if he is allowed to file an amended count two. We reverse the trial court’s order dismissing with prejudice count two of plaintiffs amended complaint, and upon remand the plaintiff shall be allowed to file an amended count two.
REVERSED and REMANDED.
CROSS and DAUKSCH, JJ., concur.
Cases With Similar Vibessemantic neighbors from the corpus
Citator
Cited By (15 total)
-
Rishel v. E. Airlines, Inc., 466 So. 2d 1136 (Fla. 3d DCA 1985)…that appellants were afforded ample opportunity to state a cause of action and that the circumstances are not [*1139] amenable to their stating a valid claim or to the presentation of additional facts, see Hansen v. Central Adjustment Bureau, Inc., 348 So. 2d 608 (Fla. 4th DCA 1977); Clark v. Boeing Co., 395 So. 2d 1226 (Fla. 3d DCA 1981), we affirm the dismissal. Affirmed. NESBITT, J., concurs.…
-
Ranger Ins. Co. v. Travelers Indem. Co., 389 So. 2d 272 (Fla. 1st DCA 1980)…prior dismissal without prejudice, since it is not apparent that the pleading cannot be amended so as to state a cause of action. Sapp v. City of Tallahassee, 348 So. 2d 363, 366 (Fla. 1st DCA 1977); Hansen v. Central Adjustment Bureau Incorporated, 348 So. 2d 608, 610 (Fla. 4th DCA 1977); and Anthony v. Jacksonville Transportation Authority, 383 So. 2d 650 (Fla. 1st DCA 1980). Although we have indicated the possibility of an amended complaint being filed by Ranger, we caution that in so doing we are not rul…
-
Held v. Trafford Realty Co. & Kathleen W. Welsh, 414 So. 2d 631 (Fla. 5th DCA 1982)…n and should not have been dismissed. Certainly, it should not have been dismissed without further leave to amend, because it was not clear that no amendment would permit the statement of a cause of action. Hansen v. Central Adjustment Bureau, Inc., 348 So. 2d 608 (Fla. 4th DCA 1977). The order dismissing appellant’s cross-claim with prejudice and the final judgment in favor of appellee are reversed, and the cause is remanded for further proceedings not inconsistent herewith. REVERSED and REMANDED. SHARP a…
Previewing 3 of 15 citing cases — full citator treatment, depth of discussion, and citing context are member features.
Join FLexlaw to unlock all legal intelligence