SHANDS JACKSONVILLE MEDICAL CENTER, INC.

v.

EARTHA PUSHA, AS PERSONAL ETC.

FIRST DISTRICT COURT OF APPEAL

STATE OF FLORIDA _____________________________

No. 1D17-4634 _____________________________

SHANDS JACKSONVILLE MEDICAL CENTER, INC.,

Petitioner,

v. EARTHA PUSHA, as personal representative of the estate of Regina Samone Freeman,

Respondent.

_____________________________

Petition for Writ of Certiorari—Original Jurisdiction.

August 24, 2018 ROWE, J. Shands Jacksonville Medical Center, Inc. seeks a writ of certiorari to review an order denying its motion to dismiss Eartha Pusha’s medical malpractice complaint. Pusha alleged that Shands’ negligent treatment of Pusha’s mother, Regina Freeman, resulted in Freeman’s death. Shands argued that Pusha’s suit should be dismissed because of her failure to comply with the Medical Malpractice Act by obtaining a verified written medical expert opinion corroborating her claims before she filed suit. Pusha countered that Shands waived this presuit requirement when it failed to respond to her requests for Freeman’s medical records. Shands argued that no waiver occurred because the

I. BACKGROUND

In September 2010, Regina Freeman was experiencing heart problems, which led to her admission to Shands for mitral valve replacement surgery. After the surgery, Freeman was transferred to the cardiovascular intensive care unit for post-surgical monitoring. While in the ICU, she experienced ventral fibrillation and was returned to the operating room. Freeman never regained consciousness and remained on life support for several days following the surgery. She died on October 5, 2010.

A. Pre-Suit Actions Shortly after Freeman’s death, Eartha Pusha, Freeman’s mother, and/or Takara Teague, Freeman’s daughter, contacted the law firm of Fenster & Cohen, P.A. about representing the family in a medical malpractice suit against Shands. 1. December 23, 2010 Request for Medical Records On December 23, 2010, an attorney from the Fenster law firm sent a letter to Shands requesting Freeman’s medical records. The

1 Pusha was not appointed as personal representative of Freeman’s estate until more than twenty-two months later, on October⁸, 2012.

4

2. April⁶, 2011 Request for Medical Records On April⁶, 2011, the Fenster law firm sent Shands a second letter requesting Freeman’s medical records. The letter included a request that Freeman’s medical records be produced within ten days pursuant to section 766.204(1), Florida Statutes. Otherwise, the April letter was virtually identical to the December letter. Pusha was identified as the client and personal representative of Freeman’s estate. Attached to the letter was an authorization form signed by Teague, who purported to be the personal representative and daughter of Freeman. Again, nowhere in the letter was Teague identified as a client. The letter did not explain the relationship between Pusha (identified in the letter as the client) and Teague (identified on the form as the personal representative and daughter of Freeman). Nor did either the letter or form indicate that Freeman was deceased. Shands’ director of health information management, Annette Wrabel, testified that a letter was sent in response to this request informing Pusha that no records could be released without an authorization signed by the patient or a valid power of attorney. Wrabel was unable to produce a copy of the letter, but she did produce a record from their log system showing a letter was sent in response to the request. 3. July 2011 Requests for Medical Records On July⁶, 2011, the Fenster law firm sent Shands a third letter requesting Freeman’s medical records. Five days later, the law firm faxed the same authorization form attached to the two prior letters, but this time he also included a copy of Freeman’s death certificate. Two days later, on July¹¹, 2011, after Shands was able to verify that Freeman was deceased and that Teague was Freeman’s daughter, the hospital produced the requested medical records to the Fenster law firm. Fenster requested additional records on July 21, 2011, which Shands produced within ten business days.

5

B. Complaint

On June 15, 2011, the law firm mailed a “Notice of Intent to Initiate Litigation” to Shands. The notice identified Pusha and Teague as personal representatives of Freeman’s estate. Shands responded by letter dated September 26, 2011, stating that the notice was deficient because it did not contain a written medical expert opinion corroborating Pusha’s claim as required by section 766.203(2), Florida Statutes (2011). On May 24, 2012, Pusha, as personal representative of Freeman’s estate, filed a complaint alleging that Shands’ negligence directly led to Freeman’s death. Pusha did not obtain a written medical expert opinion before she filed suit.

In 2015, Shands moved to dismiss the complaint on grounds that Pusha failed to comply with the presuit requirements of section 766.203(2) because she never obtained a written medical expert opinion corroborating her medical malpractice claims. Pusha argued that Shands waived this presuit requirement because Shands failed to produce Freeman’s medical records during presuit discovery as required by section 766.204(2), Florida Statutes. Shands replied that it was not required to produce the records because the hospital could not produce Freeman’s confidential medical records until it had a valid authorization to release the records. After an evidentiary hearing, the trial court denied the motion to dismiss.

II. STANDARD OF REVIEW A petitioner seeking certiorari relief from the denial of a motion to dismiss must demonstrate a departure from the essential requirements of the law that would result in irreparable harm that could not be corrected on direct appeal. Williams v. Oken, 62 So. 3d 1129, 1132 (Fla. 2011). When a petitioner seeks certiorari relief on grounds that a plaintiff has not complied with the presuit requirements of the Medical Malpractice Act, the latter two prongs of the certiorari standard are satisfied as “[t]he statutes requiring presuit notice and screening cannot be

7

III. THE MEDICAL MALPRACTICE ACT Before filing a medical negligence action, a claimant must comply with the presuit requirements of the Medical Malpractice Act. See Gordon v. Shield, 41 So. 3d 931, 933 (Fla. 4th DCA 2010) (recognizing that the Act creates a complex presuit investigation procedure that both claimants and defendants must follow). One of the requirements is for the claimant to investigate whether there are reasonable grounds to believe that a defendant named in the suit provided negligent care or treatment and that such negligence resulted in an injury to the claimant. § 766.203(2), Fla. Stat. (2011). In order to assist a claimant with reviewing the merits of her potential claim, section 766.204(1), Florida Statutes (2011), requires copies of medical records to be turned over to “a claimant or a defendant, or to the attorney therefore.” Once a claimant has undertaken the investigation required by the Act and before filing suit, the claimant must submit a verified written medical expert opinion to corroborate that there are reasonable grounds to support the claim of medical negligence. § 766.203(2), Fla. Stat. (2011). However, this requirement may be waived if a defendant fails to timely comply with a claimant’s request for medical records. See § 766.204(2), Fla. Stat. (2011); Martin Mem’l Med. Ctr., Inc. v. Herber, 984 So. 2d 661, 664 (Fla. 4th DCA 2008) (holding that the failure of a hospital to timely comply with a request for medical records results in a waiver of the requirement for a claimant to file a corroborating medical affidavit); Watson v. Beckman, 695 So. 2d 436, 437 (Fla. 3d DCA 1997) (holding that the requirement to file a verified corroborating expert opinion was waived by the defendant’s failure to comply with a records request); Escobar v. Olortegui, DDS, 662 So. 2d 1361 (Fla. 4th DCA 1995) (holding that failure to provide copies of a plaintiff’s medical records waived the necessity of filing a corroborating affidavit). Although Florida courts construing section 766.204(2) in some cases have found waiver of the right to the presuit written corroborating expert opinion, it has done so only where the defendant has wholly failed to produce records in response to a claimant’s request. See, e.g., Watson, 695 So. 2d at 437 (healthcare provider completely failed to produce records, but plaintiff cured the presuit deficiency by obtaining the corroborating expert affidavit before the statute of limitations

A. Florida’s Laws Protecting the Privacy of Medical Records

Florida law prohibits the disclosure of confidential medical records without valid authorization. An authorization for the release of a person’s confidential medical records is valid only if made by the patient or his or her legal representative. § 395.3025(4), Fla. Stat. (2011). Section 395.3025(1), Florida Statutes (2011), provides the following guidelines for obtaining medical records:

Any licensed facility shall, upon written request, and only after discharge of the patient, furnish, in a timely manner, without delays for legal review, to any person admitted therein for care and treatment or treated thereat, or to any such person’s guardian, curator, or personal representative, or in the absence of one of those persons, to the next of kin of a decedent or the parent of a minor, or to anyone designated by such person in writing, a true and correct copy of all patient records, including X rays, and insurance information concerning such person, which records are in the possession of the licensed facility, provided the person requesting such records agrees to pay a charge.

(emphasis added). Pusha’s request for Freeman’s medical records is deficient under section 395.3025(1) because it does not demonstrate that Pusha and/or Teague were legally authorized to act as Freeman’s guardian, curator, or personal representative.² The request was

2 To the extent that Pusha relies on the deposition testimony of Jeffery Fenster, Pusha’s original attorney, indicating that a death certificate was sent to Shands as an attachment to the April¹¹, 2011, letter, this reliance is misplaced. The record reflects that Fenster did not receive the death certificate until April 15; thus, it

Death does not retroactively abolish the constitutional protections for privacy that existed at the moment of death. To hold otherwise would be ironic because it would afford greater privacy rights to plaintiffs who survived alleged medical malpractice while depriving plaintiffs of the same protections where the alleged medical malpractice was egregious enough to end the lives of those plaintiffs.

Id. at 1127-28. In light of this strong protection for the confidentiality of medical records under other provisions of Florida law, a hospital cannot be deemed to have failed to comply with section 766.204(2) simply by seeking to verify that the person requesting disclosure of another’s confidential medical records is the legal representative of the person whose records have been could not have been sent to Shands when Pusha sent the April¹¹, 2011, request for medical records.

B. HIPAA But even if Pusha’s request for Freeman’s medical records was sufficient under section 766.204(1), and complied with Florida’s laws protecting the confidentiality of medical records, Shands was also required to comply with HIPAA and could not produce Freeman’s confidential medical records without a valid authorization form. The disclosure of confidential medical records by healthcare providers is heavily regulated by HIPAA. See Murphy v. Dulay, 768 F. 3d 1360, 1368-69 (11th Cir. 2014). HIPAA was enacted in recognition of the strong privacy interest a patient has in her personal health information. OPIS Mgmt. Res., LLC v. Sec’y, Fla. Agency for Health Care Admin., 713 F. 3d 1291, 1294-95 (11th Cir. 2013). Subject to certain exceptions not applicable here, HIPAA expressly prohibits the disclosure of medical records without valid written authorization. 45 C.F.R. § 164.508(a)(1). To be valid, the authorization must be completed by someone legally authorized to receive the records. OPIS Mgmt. Res., 713 F. 3d at 1295. The April 2011 letter does not comply with the requirements of HIPAA. Nothing in the letter identifies Pusha and/or Teague as persons legally authorized to receive the records and no power of attorney was attached. The letter merely asserts that they are Freeman’s personal representatives. It is never asserted that Freeman is deceased, and her death certificate was not attached to the letter. Neither Teague nor Pusha had been appointed personal representatives of Freeman’s estate. Thus, the authorization form signed by Teague was not valid authorization under HIPAA. 45 C.F.R. § 164.508(c)(1)(vi) (“If the authorization is signed by a personal representative of the individual, a description of such representative’s authority to act for the individual must also be provided.”).

12

Pusha brushes away Shands’ arguments that it was required to comply with HIPAA before disclosing Freeman’s medical records, arguing that the hospital could not be held liable for improper disclosure of medical records pursuant to section 766.204(3), Florida Statutes (2011). That statute contains the following hold harmless provision purporting to release a hospital from civil damages for claims for releasing medical records required by the statute: “A hospital shall not be held liable for any civil damages as a result of complying with this section.” But Pusha’s argument misses the point. Even if section 766.204(3) could immunize a hospital that improperly released confidential medical records from a lawsuit filed under state law seeking civil damages, nothing in that provision would shield a hospital from federal prosecution if the hospital released the records in violation of HIPAA. See 42 U.S.C. § 1320d-6(b) (authorizing up to ten years’ imprisonment for the wrongful disclosure of individually identifiable health information). Further, to the extent that section 766.204(3) could be construed to permit disclosure of confidential medical records without a valid authorization, it would be preempted by HIPAA. Although HIPAA does not preempt all state laws relating to the privacy of personal health information and medical records, it does preempt those state laws “which are less stringent than HIPAA’s privacy protections.” Paylan v. Fitzgerald, 223 So. 3d 431, 434 (Fla. 2d DCA 2017). An interpretation of section 766.204(3) that would permit disclosure of confidential medical records without a valid authorization necessarily affords less stringent protections to a patient’s privacy than does HIPAA. Under Pusha’s construction of section 766.204(3), a hospital would be forced to navigate between Scylla and Charybdis in deciding whether to produce records in a presuit investigation or to comply with state and federal laws governing the privacy of confidential medical records. If the hospital attempted to verify the legal status of the person requesting the medical records, it would forfeit its right to require a potential claimant to seek an expert medical opinion to corroborate her claim. If the hospital produced the medical records without verifying the legal status of the requestor, it could face criminal prosecution under HIPAA. We hold that section 766.204 does not require Shands to face such a

IV. CONCLUSION The trial court departed from the essential requirements of law when it concluded that Shands was required to produce Freeman’s confidential medical records in response to Pusha’s incomplete and conflicting requests. Shands did not receive a valid authorization for the release of the records, so it was not required to produce the records. Because Shands did not wholly refuse to produce the records, Pusha was required to obtain a written medical expert opinion corroborating her claim before she filed suit. But because Pusha never obtained such an opinion and the statute of limitations has expired, her complaint must be dismissed with prejudice.³ Accordingly, we grant Shands’ petition for writ of certiorari and quash the order below. GRANTED. B.L. THOMAS, C.J., and M.K. THOMAS, J., concur.

3 In September 2011, after it had produced all of Freeman’s medical records, Shands put Pusha on notice of its argument that the hospital had not failed to produce records and thus had not waived the requirement for Pusha to provide a written medical expert opinion corroborating her claim before she filed suit. Nonetheless, Pusha chose not to cure this deficiency in the presuit process before she filed suit nine months later, or before the statute of limitations ran on her claim almost two years later, in 2013.

14

_____________________________ Not final until disposition of any timely and authorized motion under Fla. R. App. P. 9.330 or 9.331.

_____________________________

Christine Davis Graves of Carlton Fields, Tallahassee, for Petitioner. Ronald S. Gilbert and Vanessa L. Brice of Colling Gilbert Wright & Carter, LLC, Orlando; Rebecca Bowen Creed of Creed & Gowdy, P.A., Jacksonville, for Respondent.